Recommendations and Implementation (15 marks) – Make recommendations provide rationale for your decisions (refer back to your evaluation). The recommendations you make should be specific. Explain which action items should be done (presented in a logical order), who would be responsible for the action item how long each should take. AVOID general suggestions such as “improve the reward programs” or “increase communications between teams”. These suggestions raise the question “How?” Good recommendations do not create new problems or questions to solve, but offer specific solutions.