Performance Management: Employee and Labor Relations

Employee Discipline: Analyze punitive and nonpunitive disciplinary approaches, and explain their impacts on employee relations.
 Performance Management: Determine the elements of an effective performance management system, and explain how well the employer’s system
meets organizational needs.
 Employee and Labor Relations: Determine the differences between union grievance procedures and nonunion complaint processes, and describe
improvements that could be made to a nonunion complaint process.