Nursing care facilities enhance a patient’s quality of life by using a patient-centered care model. This allows patients and their family members to have a voice, and to have that voice respected and honored during their health journey. It is also important to have staff members who are empathetic to their patients, allowing for a diverse group of people to interact and assist in getting their patients healthy. (Josephine H. Silvestre, Barbara J. Bowers, & and Sue Gaard, 2015)