Title: The effect of transformational leadership on percived service quality: The mediating role of employee empowerment.
Literature review( first part)
Abstract (include: purpose / research design/ key words)
Introduction
TheoreticalBackground
Leadership ( please insert a table for definitions)
Total Quality Management (TQM)
Leadership in TQM context
Transformational leadership Effect + (insert a table for definitions )
Perceived service quality + (insert a table for definitions )
Employee empowerment
After discussing the arguments kindly frame a hypothesize that:
+ follow paper structure
+ insert the research conceptual model that I created
Just complete that above part. Method and onward will be completed later on after I see your quality of handwriting
Follow same paper structure this is a research proposal (page 4 till page 9) (Noor research paper)
1. Measuring Business Excellence http://www.emeraldinsight.com/
2. Total Quality Management and Business Excellence http://www.informaworld.com/
3. International Journal of Business Excellence http://www.inderscience.com/
4. Total Quality Management & Business Excellence http://www.tandfonline.com/toc/ctqm20/current
5. The TQM Journal http://www.emeraldgrouppublishing.com/products/journals/journals.htm?id=tqm
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